Privacy Policy — kirabet
Your privacy matters to us. This Privacy Policy explains exactly what personal data kirabet collects, why we collect it, how we use and protect it, and what rights you hold as a data subject on our platform.
About This Privacy Policy
This Privacy Policy applies to all users of kirabet, including visitors who browse without registering and registered players who hold an active account. By accessing kirabet, you acknowledge that you have read and understood this policy. This policy should be read in conjunction with the kirabet Terms & Conditions. If you have any questions about how your data is handled, contact our support team at support@kirabet.
256-bit SSL Encryption
All data transmitted between your device and kirabet is protected using 256-bit SSL encryption, ensuring your personal and financial information remains private in transit.
No Unauthorised Sharing
kirabet does not sell your personal data to third parties or share it with advertisers. Data is only shared with service partners strictly necessary for platform operation.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data held by kirabet, subject to our legal retention obligations and active account status.
Secure Data Storage
Player data is stored on secured servers with access restricted to authorised personnel only. kirabet conducts regular internal audits to maintain data integrity and security standards.
Data We Collect
kirabet collects personal data from you through several channels: directly when you register an account and use our services, automatically through your interaction with our platform, and from third-party sources such as payment processors and identity verification services. We collect only the data that is genuinely necessary for the purposes described in this policy.
The categories of personal data that kirabet may collect include the following:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details, bKash/Nagad account references, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, browser type, device identifiers, operating system | Automatic collection via platform access |
| Usage Data | Pages visited, games played, bet history, session duration, login timestamps | Automatic collection via platform activity |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Direct communication with kirabet support |
| Verification Data | Copies of government-issued ID, proof of address documents, selfie images | KYC and AML compliance processes |
kirabet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gambling self-exclusion programmes. Where such data is collected for responsible gaming purposes, it is handled with the highest degree of care and stored separately from general account data.
Data from Minors
kirabet does not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a person under 18, that data will be deleted immediately and the associated account permanently closed. If you believe a minor has registered on kirabet, please contact support@kirabet without delay.
How We Use Your Data
kirabet processes your personal data on the basis of one or more of the following lawful grounds: the performance of a contract with you (i.e., providing the betting and gaming services you have requested), compliance with legal obligations applicable to kirabet, the pursuit of legitimate business interests where those interests are not overridden by your rights, and in certain cases, your explicit consent.
The primary purposes for which kirabet uses your personal data are set out below:
- Account creation and management: To register your player account, verify your identity, maintain your account profile, and communicate important account-related information including security alerts, transaction confirmations, and policy updates.
- Service delivery: To provide you with access to sports betting, live casino, slot games, and all other services available on kirabet, including processing your deposits, withdrawals, and bonus credits.
- Legal and regulatory compliance: To fulfil kirabet's obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, age verification mandates, and other applicable international gaming standards.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct that may harm the platform or its players.
- Responsible gaming: To monitor player activity for indicators of problem gambling behaviour, to administer self-exclusion requests, to enforce deposit limits and time-out periods, and to fulfil our duty of care towards vulnerable players.
- Platform improvement: To analyse usage patterns, improve the user experience, optimise game and content recommendations, and inform the development of new features and services on kirabet.
- Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance in relation to your kirabet account.
- Marketing and promotions: Where you have provided consent or where legitimate interest applies, to send you information about kirabet promotions, bonus offers, new game releases, and seasonal events relevant to players in Bangladesh. You may opt out of marketing communications at any time.
Marketing Communications
kirabet will only send you marketing emails and promotional notifications if you have opted in during registration or subsequently updated your communication preferences in your account settings. You may withdraw your consent to receive marketing communications at any time by contacting support@kirabet or updating your notification preferences in your account dashboard. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.
Data Sharing & Third Parties
kirabet does not sell, rent, or trade your personal data with any third party for commercial purposes. We share your data only where it is strictly necessary for the provision of our services, to comply with legal requirements, or to protect the legitimate interests of kirabet and its players. All third parties with whom we share data are contractually required to process that data securely and only for the specific purposes authorised by kirabet.
The categories of third parties who may receive your personal data in the ordinary course of kirabet's operations are as follows:
- Payment processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy frameworks and are regulated financial service entities.
- Identity verification providers: Third-party KYC and AML compliance partners receive the identity and verification documents you submit as part of the account verification process. These providers are bound by strict data handling agreements with kirabet.
- Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive certain technical and usage data (such as session tokens and game history) necessary to deliver their game content and settle results accurately within the kirabet platform.
- IT infrastructure providers: Hosting, cloud storage, and cybersecurity partners who provide the technical infrastructure on which kirabet operates may process certain categories of data as part of their service delivery. All such providers are subject to data processing agreements.
- Legal and regulatory authorities: kirabet may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other government authorities where required by applicable law, court order, or regulatory directive. kirabet will notify you of such disclosures where legally permitted to do so.
- Professional advisers: Legal counsel, auditors, and accountants engaged by kirabet may access limited categories of data in the course of their professional services, subject to duties of confidentiality.
International Data Transfers
kirabet's infrastructure and some of its third-party service partners operate from locations outside Bangladesh. When your data is transferred internationally, kirabet takes steps to ensure that appropriate safeguards are in place — including contractual data protection clauses — to protect your personal data to a standard consistent with this Privacy Policy. By using kirabet, you acknowledge that your data may be processed in jurisdictions outside your country of residence.
Data Retention
kirabet retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this policy and to comply with applicable legal, regulatory, and audit requirements. We do not keep your data for longer than is necessary.
- Active account data: Personal data associated with an active kirabet account is retained for the duration of the account's active status and for a minimum of five (5) years following account closure, in compliance with standard AML record-keeping requirements.
- Transaction records: Financial transaction records including deposit and withdrawal history are retained for a minimum of seven (7) years to satisfy financial reporting and anti-money laundering obligations.
- KYC verification documents: Identity and address verification documents submitted as part of the KYC process are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
- Support communications: Customer support correspondence is retained for three (3) years following the resolution of the relevant matter, or longer where the matter is subject to ongoing legal proceedings.
- Marketing consent records: Records of your consent to receive marketing communications are retained for as long as you remain a registered player and for two (2) years following account closure, to evidence consent in the event of a complaint.
- Anonymised analytics data: Aggregated, anonymised usage and analytics data that cannot be used to identify you may be retained indefinitely for the purposes of platform improvement and historical analysis.
Upon the expiry of the applicable retention period, kirabet will securely delete or anonymise your personal data in a manner that ensures it cannot be reconstructed or re-identified.
Data Security
kirabet implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework is reviewed regularly and updated to reflect current industry standards and emerging threats.
End-to-End Encryption
All data transmitted between your browser and kirabet is encrypted using Transport Layer Security (TLS 1.3) with 256-bit SSL certificates. Financial data is subject to additional encryption layers at rest.
Firewall & Intrusion Detection
kirabet's infrastructure is protected by enterprise-grade firewalls and continuously monitored intrusion detection systems that flag and respond to suspicious access patterns in real time.
Access Controls
Access to personal data is restricted on a strict need-to-know basis. All internal staff with data access undergo background screening and are bound by comprehensive confidentiality obligations.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, kirabet will notify you and relevant authorities in accordance with applicable legal requirements, without undue delay. You are encouraged to report any suspected security issue to support@kirabet immediately.
Your Privacy Rights
As a data subject, you hold a number of rights in relation to the personal data that kirabet holds about you. kirabet is committed to honouring these rights promptly and without imposing disproportionate barriers. To exercise any of the rights described below, please contact support@kirabet with your registered email address and a clear description of your request.
Right of Access
You may request a copy of all personal data that kirabet holds about you, along with information about how that data is processed.
Right to Rectification
If any personal data kirabet holds about you is inaccurate or incomplete, you may request that it be corrected or updated without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
Right to Restriction
You may request that kirabet restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
Right to Portability
Where data is processed by automated means on the basis of your consent or a contract, you may request a copy of your data in a structured, commonly used, machine-readable format.
Right to Object
You may object to kirabet's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to overriding grounds.
kirabet will respond to all valid data subject requests within 30 calendar days of receipt. In complex or high-volume cases, this period may be extended by a further 60 days, in which case kirabet will notify you of the extension and the reasons for it. There is no charge for exercising your data rights in ordinary circumstances.
Limitations on Erasure and Portability
The right to erasure and portability are not absolute. kirabet may be required to retain certain categories of your data — particularly financial transaction records and KYC verification documents — for the periods specified in Section 5 of this policy, regardless of an erasure request. Where a request cannot be fulfilled in full, kirabet will inform you of the specific data categories that must be retained and the legal basis for doing so.
Policy Updates & Contact
kirabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, kirabet will post the revised policy on this page with an updated effective date and, where the changes are significant, notify registered players via the email address on file.
We encourage you to review this Privacy Policy periodically to remain informed about how kirabet collects, uses, and protects your personal data. Your continued use of kirabet following the publication of an updated policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way kirabet handles your personal data, please contact our privacy support team. We are committed to resolving all privacy-related enquiries fairly and transparently.
Privacy Contact Details
Support Email:
Response Time: kirabet aims to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 calendar days.
Availability: Our support team is available 24 hours a day, 7 days a week, 365 days a year.
Have Questions About Your Privacy?
Our support team is available around the clock to address any privacy concerns. You can also review our Terms & Conditions or visit our FAQ page for answers to the most common questions from kirabet players.
Visit FAQ Terms & Conditions kirabet Casino